Shipping policy
Shipping Policy
Effective Date: 22 July 2025
Brand Name: Allurakart India
Operated by: Allurakart India Private Limited
1. Serviceable Locations
We currently ship across all locations within India. If your pin code is serviceable, you will be able to place a successful order during checkout.
2. Order Processing Time
-
Orders are typically processed and dispatched within 1–3 business days from the date of order confirmation.
-
You will receive an order confirmation via SMS and/or email with the estimated delivery timeline.
3. Delivery Time
-
Standard delivery timelines range between 4–8 business days, depending on your location and courier availability.
-
Remote or rural areas may require additional time.
4. Shipping Charges
-
We offer free shipping on all orders. There are no hidden charges or handling fees.
5. Cash on Delivery (COD)
-
All orders are shipped with Cash on Delivery (COD) as the sole payment method.
-
Customers are requested to keep the exact cash amount ready at the time of delivery.
-
Orders not accepted or refused at delivery may lead to account restrictions for future purchases.
6. Tracking Your Order
-
Once your order is dispatched, you will receive a tracking link via SMS and/or email.
-
You can use this link to check the real-time status of your shipment.
7. Delayed or Failed Deliveries
While we strive to meet all delivery timelines, delays may occur due to:
-
Natural calamities, weather conditions, or public holidays
-
Incorrect or incomplete shipping addresses
-
Courier delays beyond our control
In such cases, we appreciate your patience and encourage you to contact us if your order is delayed beyond the expected window.
8. Damaged or Tampered Packages
-
If the outer package appears tampered with or damaged, please do not accept the delivery.
-
Instead, immediately contact our support team with photographic evidence so we can investigate and assist.
9. Contact Information
For any questions or concerns regarding your shipment, you can reach us at:
Email: support@allurakartindia.com
Hours: Mon–Sat, 10 AM – 6 PM